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Warranty Information

Shell Structure

Lifetime Guarantee

Beachcomber guarantees to the original owner that the Structural Laminated Fibreglass Composition of your hot tub will never leak. If a failure occurs, we will supply the materials and technical labour for the repair.

Acuralux™ Acrylic Surface Guarantee

5 Years

Beachcomber guarantees that the hot tub's acrylic finish will be free from defects in materials and workmanship for 5 years from the date of delivery. If a failure occurs, we will supply the materials and technical labour for the repair. 

The Following Can be Upgraded with Extended Warranty to 5 Years of Coverage

 

Enviroskirt™ Cabinetry Guarantee

2 Years

Beachcomber guarantees that the Enviroskirt™ Cabinetry will be free from defects in materials and workmanship. If a failure occurs, we will supply the materials and technical labour for the repair. (Extended Warranty is 5 Years.)

No-leak Plumbing Guarantee

2 Years

Beachcomber guarantees against leaks caused by defects in materials and workmanship. This Guarantee covers leaks from internal and external plumbing and light lenses. If a failure occurs, we will supply the materials and technical labour for the repair. (Extended Warranty is 5 Years.)

Equipment Guarantee

2 Years

Beachcomber guarantees the following factory installed equipment - Management System, Control Panel, Massage Pumps, Hush Pump System™, and motors, will be free from defects in materials and workmanship for the duration of the Guarantee. If a failure occurs materials and technical labour will be supplied for the repair. (Extended Warranty is 5 Years.)

Smart Sense Heater Guarantee

2 Years

Beachcomber guarantees that the Smart Sense Heater Assembly will be free from defect in materials and workmanship. If a failure occurs, we will supply the materials and technical labour for the repair. (Extended Warranty is 5 Years.)

Component Guarantee

2 Years

Beachcomber guarantees the following factory installed components - Cleartech UVC™, Ozone, Everlite™, Eclipse™, Guiding Light™, Crescent Moon™, and QSS Surround Sound System™, will be free from defects in materials and workmanship for the duration of the Guarantee. If a failure occurs materials and technical labour will be supplied for the repair. *Cleartech UVC™ bulbs are covered for 1 year from delivery.

Exchange Guarantee

2 Years

Beachcomber guarantees that the factory supplied hot tub Heatshield™ Cover, jetting massage inserts, steps, filter baskets, skimmer lid, and remote controls will be free from defects in Guarantee materials and workmanship for 2 years from the date of delivery. If a failure occurs, you can exchange the failed component at your local Beachcomber Dealership.

Owner Transfer Option

2 Years

The remaining portion within first 24 months of the Beachcomber Protection Guarantee is transferable to a new owner. This can be done once in the lifetime of the guarantee for a small transfer fee. It is the new owner's responsibility to contact a Beachcomber representative to arrange a customer-paid installation inspection of the hot tub to activate the guarantee transfer. The transfer fee, hot tub serial number, and inspection sheet must be received by the Beachcomber Guarantee office within 6

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Spa Country

108 Provincial Avenue #104, Sherwood Park AB, T8H 0Z7

(780) 433-2771

info@spacountry.ca


Store Hours

Monday - Friday

12pm - 6pm

Saturday

10am - 5pm

Sunday

Closed


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